bdjee Privacy Policy

1 Introduction and Overview

bdjee is a trusted online gaming and cricket betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how bdjee collects your personal information, where and how it is used, and how it is kept secure.

By using our website or services, you agree to the terms described in this privacy policy. Please read this policy carefully. If you do not agree with any part of this policy, please refrain from using our services.

This privacy policy should be read together with our Terms and Conditions. Both documents together form the legal agreement between you and bdjee.

2 Data Collection

We collect your information through various methods. This includes information you provide directly and information collected automatically while you use our platform.

2.1 Information You Provide

During account registration or while using our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Identity verification documents (national ID card or passport)
• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Messages sent to support and records of communication

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser type and language settings
• Date, time, and session information for your visits to the platform
• Pages visited and activity logs
• Transaction history and gaming activity data

3 Purpose of Data Use

bdjee uses your information only for specific, legitimate, and fair purposes. We never misuse your information.

• Identity Verification: To confirm your age (21+) and identity, as part of our responsible gaming policy.
• Account Management: To properly manage and keep your account secure.
• Processing Financial Transactions: To safely complete deposits and withdrawals.
• Providing Support: To resolve your issues or answer your questions.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Platform Improvement: To improve the quality of our services and user experience.
• Meeting Legal Obligations: To comply with applicable laws and regulations.
• Relevant Communications: To send important account-related notifications.

4 Data Storage and Security

To ensure the security of your information, bdjee uses industry-standard technical and organisational measures.

4.1 Technical Security

• All data is transmitted using SSL (Secure Sockets Layer) encryption.
• Stored data is kept secure using advanced encryption methods.
• Regular security audits and system checks are conducted.
• Firewalls and access controls are in place to prevent unauthorised access.

4.2 Retention Period

We retain your information only for as long as it is necessary or legally required. Even after an account is closed, certain information may be retained for a legally specified period in accordance with financial security requirements and applicable law.

4.3 Response to a Data Breach

If a security breach occurs and it puts your information at risk, we will notify you as quickly as possible and take the necessary remedial action.

5 Sharing Data with Third Parties

bdjee does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Necessary information may be shared with trusted third parties for payment processing (such as bKash, Nagad, Rocket, Upay, and associated banks), technical infrastructure management, and support services. These partners are required to follow the same privacy standards as us.

5.2 Legal Requirements

We may be legally required to provide information in response to a court order, valid legal process, or a lawful request from an authority.

5.3 Fraud Prevention

In cases involving serious fraud or financial crime prevention, limited information may be shared with relevant authorities or industry security bodies.

Your information will not be shared with third parties for any reason other than those stated above. Before sharing information with any third party, we will make every effort to inform you in advance.

6 Cookies and Tracking

The bdjee website uses cookies and similar tracking technologies. These are used to improve your browsing experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website — without these, the site will not work properly.
• Functional Cookies: Used to remember your preferences and settings, such as language selection or login status.
• Analytical Cookies: Collect anonymous data to understand how the platform is used and to improve the quality of the service.

6.2 Managing Cookies

You can accept or reject cookies through your browser settings. However, please note that disabling essential cookies may cause some important features of the site to stop working. The method for managing cookies varies by browser — guidance can be found in your browser's "Help" section.

7 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights.

7.1 Right to Access Your Information

You can find out at any time what information we hold about you. Upon request, we will provide you with a copy of your stored information.

7.2 Right to Correct Your Information

If the information we hold about you is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing transactions.

7.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be limited or stopped until your concern is resolved.

7.5 Right to Data Portability

You may request your provided information in a structured, commonly used format, where this is technically feasible.

8 Protection of Minors

bdjee's services are intended for persons aged 21 and above only. We do not collect information from, or allow account registration by, anyone under the age of 21 under any circumstances.

Age verification is a mandatory step during account registration. If we find that any user is under the age of 21, their account will be closed immediately and all associated information will be deleted.

Parents and guardians are requested to contact us immediately at [email protected] if they become aware that their minor child has used our platform.

9 Policy Changes

bdjee may update this privacy policy from time to time. Any changes will be published on this page and the "Last Updated" date at the top of the policy will be revised accordingly.

For significant changes, we will notify you by email or via a notification when you log in to the platform. Continued use of our platform after any changes will be considered as your acceptance of the revised policy.

We recommend that you review this page regularly so you remain informed about the latest privacy policy.

10 Contact

If you have any questions or concerns about this privacy policy, or if you wish to exercise any rights regarding your information, please get in touch with us.

We are committed to protecting your information. We will process any request from you as quickly as possible — responses are generally provided within business working days.

For more details, visit our FAQ page or read our About Us page.